NVQ courses in:
RETAIL & WHOLESALE

NVQ courses in Retailing & Wholesaling are designed to provide practical, job-focused training for individuals interested in pursuing careers in the retail and wholesale sectors. These qualifications emphasise developing the skills and knowledge needed to operate effectively within these industries, from customer service to inventory management and business operations.

NVQ courses in Retailing & Wholesaling are structured across different levels to cater to various career stages and aspirations:

LEVEL 1: introduction to basic retail and wholesale operations, suitable for entry-level positions.

LEVEL 2: focusing on developing core skills in areas such as customer service, merchandising, and sales techniques.

LEVEL 3: covering more specialised aspects of retail and wholesale management, including inventory control, marketing, and business strategy.

LEVEL 4 and above: aimed at senior management roles, strategic planning, and business development within retail and wholesale environments.

The core components of NVQ courses in Retailing & Wholesaling typically include:

• CUSTOMER SERVICE: Techniques for providing excellent customer service, handling inquiries, and resolving complaints.

• RETAIL OPERATIONS: Understanding retail processes, including stock management, pricing, and point-of-sale systems.

• MERCHANDISING & DISPLAY: Designing and implementing effective product displays and promotional strategies.

• SALES & MARKETING: Techniques for promoting products, increasing sales, and understanding market trends.

• INVENTORY MANAGEMENT: Managing stock levels, conducting stock checks, and optimising inventory turnover.

• BUSINESS ADMINISTRATION: Basic business skills relevant to retail and wholesale operations, including financial management, procurement, and logistics.

• E-COMMERCE: Understanding online retail platforms, digital marketing, and managing e-commerce operations.

• LEGAL & ETHICAL CONSIDERATIONS: Knowledge of retail laws and regulations, consumer rights, and ethical business practices.

AVAILABLE COURSES:

Beauty Retail
Buying & Merchandising for Fashion Retail
Buying & Range Planning for Fashion Retail
Communication Skills for Insurance Service Providers
Customer Service
Fashion Retail
Food Safety Supervision for Retail
Food Safety for Retail
Garment Technology for Fashion Retail
Multi-channel Retailing in Store
Retail Knowledge
Retail Management
Retail Sales Skills
Safety in the Retail Work Place
Trade Business Services
Underage Sales Prevention
Wall & Floor Tile Retail